Shipping policy

Afriluxertw Shipping Policy

Thank you for shopping with Afriluxertw! We are committed to providing a smooth and reliable delivery experience. Please review the details below regarding order processing and shipping.

1. Order Processing

  • Processing Time: Orders are processed within 1–2 business days.
    Orders are not processed on weekends or holidays.

  • Order Confirmation: You will receive an email confirmation after placing your order and a shipping confirmation email with tracking once your order has shipped.

2. Shipping Methods & Delivery Times

All orders ship from Canada.

Estimated delivery times (business days):

  • Canada: 4–9 business days

  • United States: 4–9 business days

  • Other International Destinations: 5–10 business days

Delivery estimates include both processing and transit time.

Shipping rates are calculated at checkout based on destination and selected service.

3. Delivery Areas

We ship across all provinces and territories in Canada, throughout the United States, and to select international destinations. Available shipping destinations will appear at checkout.

4. Order Tracking

Once shipped, you will receive a tracking number by email. Tracking can be viewed through the carrier’s website.

5. Damaged or Incorrect Orders

Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact us within 48 hours with photos or video so we can resolve the issue promptly.

6. Customs, Duties & Taxes (International Orders)

International customers are responsible for any applicable customs duties or taxes charged by their local authorities.

7. Delays

Delivery times are estimates and may be affected by factors beyond our control, including carrier delays, customs clearance, weather conditions, or high shipping volumes.

8. Returns

Please refer to our Return Policy for full instructions on returns and exchanges.

9. Contact Us

If you have any questions regarding shipping, contact us at:
info@afriluxertw.com